Contact details
This can include your name, email address, phone number, budget range, service interest, and the project details you include in a form or message.
Privacy that feels clear, simple, and respectful.
Excell Online only collects information that helps us understand, respond to, and support legitimate project inquiries. This page explains what we collect, how we use it, and what to do if you have questions.
If you contact us through the site, the information you share is used to respond to your inquiry, understand the project, and continue the conversation if there is a fit.
What We Collect
The information you choose to share.
Most of the data we receive comes directly from you when you submit the contact form or email us about a project.
Technical information
Basic technical data such as browser details, page URL, and submission timing may be included when a contact request is sent so we can troubleshoot and respond properly.
How It Is Used
To reply, evaluate fit, and support the work.
We use inquiry information to understand what you need, communicate next steps, and decide whether the project is a strong fit for both sides.
- Responding to project inquiries and scheduling follow-up conversations
- Preparing recommendations, proposals, or scope clarification
- Improving site experience, form handling, and communication quality
No spam policy
We do not use inquiry submissions to send unrelated mass marketing. If we continue a conversation, it is because it relates directly to your inquiry or an active project.
Storage & Sharing
Handled carefully, shared only when necessary.
Information may be stored in email systems, contact tooling, or project documentation used to run inquiries and client work. We do not sell your data.
We may use trusted third-party services for hosting, email delivery, analytics, or infrastructure. These providers may process limited data as needed to operate the website or support communication.
If a project moves forward, relevant information may also be used in scoping, planning, delivery, and support materials directly related to that engagement.
Questions
If you need something changed or clarified, ask.
You can contact Excell Online about privacy questions, corrections, or removal requests related to information you submitted through the site.
Contact
Email: hello@excellonline.ca
Location: Toronto, Ontario, Canada
Effective date
April 9, 2026